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Have a question? We hope we can help!

Here are some questions commonly received by our Customer Service Team:

I placed an order through your online store, when will I receive it?

You will receive an email notification with a tracking link as soon as your order ships. For more information about ship times please click here.

Is GU packaging recyclable?

We have partnered with TerraCycle™ in an effort to keep as much sports nutrition packaging out of landfill as possible. TerraCycle is a highly-awarded, international upcycling and recycling company that collects difficult-to-recycle packaging and products and repurposes the material into affordable, innovative products. To find out more and to join the program please click here.

Have question about a specific product?

You can head to the product page to see if your question is answered in the FAQ section there.

Gels | Chews | Drinks | Waffles | Capsules

Need more info?
Address : 1609 4th St, Berkeley, California, USA 94710
Phone: 1-800-400-1995
Email: online@guenergy.com

If you’ve had a positive or negative experience that you want to share with us, we want to hear it.

This information will only be used to respond to your feedback. It will not be shared with a third party or used for marketing purposes.



Thank you for your interest in having GU at your event! Our products help you hydrate, energize, and recover optimally before, during, and after demanding endurance activities. Please complete the following application, and we will get back to you as soon as we can. U.S. events only. If you have additional questions, please contact eventsales@guenergy.com.




Ambassadors

We call our ambassador program Salty’s Squad, and if you’re passionate about your sport, community, and our products, then we’d love for you to apply to be a part of the team! Our application will open in the late fall for next year. Sign up with your email address below to get a notified when the application goes live.




Team ROCTANE (elite athlete sponsorships)

We have a small team of elite athletes across a variety of sports. If you are interested in joining this team, please complete the form below.




GU GIVES

In alignment with our core values, our GU Gives program is a way for us to support our communities and the planet. Providing product support to non-profit organizations on way GU works toward this goal. To be eligible for contributions, organizations must be a US based IRS 501(c)(3) certified nonprofit organization. Please allow 60 days for us to process your application.

Please allow 60-days to process application.
First
Last

Shipping Address

DONATION REQUESTED




HAVE A QUESTION FOR THE GURU?

Have a general question about nutrition and fueling as an athlete? Check out our “Ask the GUru” page, where our in-house sports nutritionist has answered frequently asked questions about diet and nutrition for athletes. If your question isn’t covered, you can submit it in the form at the bottom of the page.

First
Last






If you’ve had a positive or negative experience that you want to share with us, we want to hear it.

This information will only be used to respond to your feedback. It will not be shared with a third party or used for marketing purposes.



Thank you for your interest in having GU at your event! Our products help you hydrate, energize, and recover optimally before, during, and after demanding endurance activities. Please complete the following application, and we will get back to you as soon as we can. U.S. events only. If you have additional questions, please contact eventsales@guenergy.com.




Ambassadors

We call our ambassador program Salty’s Squad, and if you’re passionate about your sport, community, and our products, then we’d love for you to apply to be a part of the team! Our application will open in the late fall for next year. Sign up with your email address below to get a notified when the application goes live.




Team ROCTANE (elite athlete sponsorships)

We have a small team of elite athletes across a variety of sports. If you are interested in joining this team, please complete the form below.




GU GIVES

In alignment with our core values, our GU Gives program is a way for us to support our communities and the planet. Providing product support to non-profit organizations on way GU works toward this goal. To be eligible for contributions, organizations must be a US based IRS 501(c)(3) certified nonprofit organization. Please allow 60 days for us to process your application.

Please allow 60-days to process application.
First
Last

Shipping Address

DONATION REQUESTED




HAVE A QUESTION FOR THE GURU?

Have a general question about nutrition and fueling as an athlete? Check out our “Ask the GUru” page, where our in-house sports nutritionist has answered frequently asked questions about diet and nutrition for athletes. If your question isn’t covered, you can submit it in the form at the bottom of the page.

First
Last