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Shipping Policy

All orders require 48 hours for processing. Transit times are determined by shipping method. If your order is time sensitive, please contact our Customer Service team at (1-800-400-1995, option 4).

Please visit the checkout page in the shop to estimate shipping charges.


We strive for 100% satisfaction with all GU Energy products. If you are unhappy with any item purchased at, you may return it for a replacement or refund within 60 days. Please contact us or call 1-800-400-1995 and we’ll arrange your return. Please note, all shipping charges are non refundable.